The TBC Team
Malachi Pancoast, President and Founder
Malachi Pancoast has been helping organizations produce breakthrough improvements in performance, productivity, and employee satisfaction since 1986, when he founded his own business consulting firm. His clients typically reported a 200-300% increase in profitability within one year of their work with Mr. Pancoast.
Mr. Pancoast began applying his Breakthrough Coach Management Methodology™ to his work with instructional leaders in 1998, and founded The Breakthrough Coach in 2001. His efforts have led to dramatic increases in student achievement, staff satisfaction, retention, and productivity of administrative teams in schools and districts where TBC’s Management Methodology™ has been fully implemented.
Malachi Pancoast has led seminars and workshops on transformational leadership for instructional leaders throughout the United States and internationally. He has been a featured presenter in both professional and academic settings, including the Harvard Graduate School of Education, the University of Edinburgh, and the National Associations of Elementary and Secondary School Principals.
Jill Pancoast, Vice President & Managing Partner
Jill Pancoast has been involved in professional development for managers since 1994, including 5 years as CEO of her own executive coaching firm. Jill and Malachi Pancoast founded The Breakthrough Coach in 2001, with the objective of translating their knowledge of effective business management practices to the education environment.
Ms. Pancoast is co-author and lead presenter of From the Front Office to the Classroom, TBC’s ongoing coaching program for 2-Day graduates that guides clients during their initial year of implementation. After leading From the Front Office for five years, Ms. Pancoast synthesized the curriculum and developed the Podcast Support Series, a TBC product which is now distributed to all 2-Day graduates. She is a senior presenter for TBC and trains TBC’s presenters and coaches throughout the United States. Since 2005, Ms. Pancoast has coached over 200 administrators in urban, suburban and rural school districts including New York City, suburban Denver, and the Texas panhandle. She has been instrumental in helping them become effective instructional leaders: overseeing breakthrough improvements in student achievement, even as they dramatically decrease their workloads.
Ms. Pancoast has been a featured speaker for several national and international educator organizations, including the National Association of Secondary School Principals, the National Association of Supervisors and Curriculum Developers, and the European Council of International Schools.
Katie Reasoner, Director of Educator Events
Katie Reasoner is an expert at ensuring that events run smoothly and fulfill their purpose – skills she developed in positions with the Georgia Dome & Olympic Stadium in Atlanta. She has over twenty years of experience managing projects and organizing events, both in the education arena and outside of it. She has worked with organizations large and small, including the Park Tudor School, the Indiana University Foundation and their Women in Philanthropy program.
Ms. Reasoner holds a B.A. in Telecommunications, with a minor in business from Indiana University.
Stacey Rubino, Executive Assistant
Stacey Rubino manages the TBC office and makes certain that other members of TBC’s staff have the time and information necessary to focus on their own areas of expertise. Her extensive customer service experience includes more than 20 years in banking and insurance, including building and managing a staff of 8 loan officers for a mortgage bank. When she left banking to raise her family, she expanded her service experience into the field of education by serving on the board of her local school’s Parent Teacher Organization, growing its membership through community outreach, and overseeing various fundraising and yearbook projects.
Ms. Rubino holds a BA in Psychology from Mercyhurst University in Erie, Pennsylvania.
Barbara Weise, Financial Secretary
Barbara Weise manages TBC’s finance and registration department to insure that TBC customers experience a streamlined process for obtaining the professional development they seek. Her finance and service background spans 21 years, first as the Special Events Director at the Coral Gables Chamber of Commerce, and then in the sales office at the Adams Mark Hotel. Ms. Weise left the hospitality industry to raise her family full-time, while providing part-time financial services to small businesses throughout northeast Florida.
Ms. Weise holds a BA in Communications from the University if Miami.
Fia Davis, Coach, Founding Principal
Urban Assembly School for the Performing Arts, New York, NY
Ms.Davis began her career in 1996 as a high school English teacher at East New York Family Academy in Brooklyn, NY. Understanding that people are only limited by the restrictions they place on themselves, she joined the national leadership training organization New Leaders for New Schools in 2005 and became a New York City school administrator. In 2006, she brought the Urban Assembly School for the Performing Arts (UASPA) to fruition.
Ms. Davis began using The Breakthrough Coach Management Methodology™ in 2007. Sincethen, UASPA’s college acceptance rate has risen to 95%, its graduation rate for students with disabilities is nearly double the NYC average, and the 18-month college retention rate for her graduates is 86%.
Ms. Davis hold a B.A. in English and Africana Studies from the University at Albany-SUNY, an M.A. from New York University in Secondary Education in English, and an M.A. in Educational Administration from Pace University, in partnership with New Leaders for New Schools.
Dr. Andy Johnsen, Coach, Principal
Valley Elementary School in Poway, CA
Dr. Andy Johnsen is the Principal at Valley Elementary School in Poway, California. His 20-year career as a teacher and administrator in both urban and suburban schools has made him passionate about the potential impact that a building principal can have on student success.
Dr. Johnsen served as a teacher, program coordinator, assistant principal, principal and district office director overseeing charter schools in the Los Angeles Unified School District, working primarily with economically disadvantaged and English Learner students. Valley Elementary School in the Poway Unified School district in north San Diego County, has the highest percentage of English Learners and economically-disadvantaged students in the district.
Dr. Johnsen began working with TBC 8 years ago. TBC’s Management Methodology™ has made it possible for him to spend two days or more per week in classrooms observing instruction, coaching teachers, and gathering observational data for future professional development activities. As a result, his students have posted the largest test score gains in the district over a two-year period in 2012 and 2013, and the school’s Academic Performance Index is the highest it has ever been (842). His school has twice received the Title 1 Academic Achievement Award. He is a member of the International Coach Federation and has been trained to coach instructional leaders
Andy Johnsen earned his B.A. from California State University, Long Beach, his M.S. in Educational Administration from Pepperdine University, and his Doctorate in Educational Leadership from UCLA.
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Dr. Cordell Jones, Presenter/Principal
Alamo Heights Independent School District, San Antonio, TX
Dr. Cordell T. Jones has been an educator since 1993. He has spent the past 15 years in Alamo Heights ISD as an administrator at all levels (Elementary Principal, Junior School Principal, High School Assistant Principal). He currently is in his 3rd year as the Junior School Principal.
Dr. Jones began his educational career as an eighth-grade history teacher in San Antonio Independent School District. He realized he could broaden that impact substantially by moving into administration and working with teachers and students. Dr. Jones began implementing The Breakthrough Coach Management Methodology™ in 2005. He now spends 18 hours a week in classrooms coaching his staff to dramatically impact student learning.
Dr. Jones was recently recognized as the top elementary principal in South Texas and was named one of the top 5 elementary principals statewide. He served on the national executive board for School Leaders Network for 5 years and has now turned his attention to working with aspiring administrators by teaching at Trinity University.
Dr. Jones holds a BA in Political Science from Davidson College, a MA in Teaching anda MA in School Administration from Trinity University, and received his Ed.D in School Administration from Texas A & M University.
Kelly McHugh, Presenter/Coach, Principal
Whitehall Central School District, Whitehall, NY
Kelly McHugh brings a strong combination of experience and perspective to her work with The Breakthrough Coach. Her 20 years in education have encompassed both classroom teaching and administration at both the middle and high school levels. Ms. McHugh began her career as a high school science teacher, then moved into administration as an assistant principal in suburban high schools in Michigan and New York. She is currently the building principal of Whitehall Jr./Sr. High School in rural upstate New York.
Ms. McHugh began using The Breakthrough Coach Management Methodology™ in 2007. Since then, Whitehall’s graduation rates have risen 23%, behavior incidents have decreased by 55%, the attendance rate has risen 8%, and tardiness has decreased 300%., even as she has reduced her average workweek from over 60 hours to 45 hours/week.
Kelly McHugh holds a B.A. in Psychology from Binghamton University, and an M.A. in Secondary Science Education from the State University of New York-Cortland. She also earned a Certificate of Advanced Study in School District Administration from SUNY Cortland. Ms. McHugh is a member of the School Administrators Association of N.Y. State, the (NY) Capital Area School Development Association, and the National Association of Secondary School Principals.
Tom Rooney, Presenter/Coach, Superintendent
Lindsay Unified School District, Lindsay, CA
Tom Rooney is the Superintendent of Lindsay Unified School District and a 15-year practitioner of The Breakthrough Coach. Successfully living TBC practices has enabled Tom to experience great success as a Superintendent, Assistant Superintendent, and Elementary Principal. Most notable is Tom’s leadership in creating system-wide transformative change in the development oa learner-centered Performance Based System throughout Lindsay’s entire K-12 learning community. The success of Lindsay Unified has gained national attention as one of 16 school districts awarded millions of dollars to transform education. Tom is an experienced and skilled presenter of TBC principles and district transformational leadership. He has presented to educational leaders, teachers, government officials, and private foundations throughout the country. Tom also serves as a personal coach/trainer for educational leaders engaged in implementing and refining TBC principles. He maintains a strong track record of successful and committed leadership at the site and district levels with a focus on developing the human potential of all those with whom he has the opportunity to work.
Louise Santiago, Presenter/Coach, Program Coordinator
for Educational Leadership at Touro University, CA
Louise Santiago knows what it means to – literally – build a school from the ground up. She helped design and build the MIT Academy, a high-tech high school in Vallejo, California, and was involved in everything from negotiating with telecommunications experts, to supervising contractors over the placement of trenches for the fiber optic cable, to the location of buildings and offices. By the time the school opened in 2003, Ms. Santiago had been an educator for over20 years. When she became principal of the MIT Academy, however, she realized, “that we weren’t going to be able to fully realize what we could do at our fabulous new school without some additional leadership strategies. It’s one thing to build a school, another to transition to the real work of instructional leadership.” Ms. Santiago began working with The Breakthrough Coach in the 2004-2005 school year, and continued with TBC coaching through the following year. The school was recognized as a California Distinguished School, and was awarded exemplary status as a Career Tech Education school. Subsequently, as a result of the Academy’s extraordinary level of student achievement, Ms. Santiago was a subject of a nationwide research study as one of the top 10 achieving principals from California.
Louise Santiago is currently the Program Coordinator for Educational Leadership at Touro University. In addition, as part of the Linked Learning initiative, she coaches high school administrators on how to prepare students to graduate both college- and career-ready; she is also Associate Faculty at the University of Phoenix. Ms. Santiago holds a Bachelor of Arts in Religious Studies from the University of California, Berkeley; a Master of Arts in Educational Administration from St. Mary’s College; and is in the data collection process for her Doctor of Philosophy in Education from Capella University.